UA-108003777-2 conditions générales de ventes-RGPD

General terms and conditions of sale

Article 1 - Object
 
The present general conditions of sale apply between the company DreamShirt Factory 9 impasse des Lilas 33114 Le Barp, registered in France in the register of businesses and companies of Bordeaux under No. 491 488 524 on the one hand
And on the other hand, any natural or moral person making a purchase on the website www.dreamshirtfactory.net
The customer claims to have read the following provisions before ordering. These Terms and conditions define the terms of the distance sale between DreamShirt Factory and the Internet user, from the order to the payment and the delivery.
The website www.dreamshirtfactory.net is hosted by WIX, whose registered office is located at the following address: Namal Tel Aviv St 40, Israel
Article 2 - Products
The products offered for sale by DreamShirt Factory are described and presented with the greatest possible accuracy and appear on the website www.dreamshirtfactory.net, on the day of the consultation by the Internet user
However, errors or omissions may exist. We particularly draw the attention of the user to the fact that the colors presented on the photos of the products may not meet an exact similarity with the actual colors. In no event shall the company be liable for any errors on the website www.dreamshirtfactory.net
Article 3 - Price
The prices of our products are indicated in euros (€) all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise stated and excluding processing and delivery costs
In the case of an order to a country other than France, customs duties or other local taxes are liable to be payable and will be at your expense and are your sole responsibility
The products are charged on the basis of the rates in force at the time of the validation of the order and subject to availability
DreamShirt Factory reserves the right to change its prices at any time
Article 4 - Orders
You can place an order
- On the Internet at the following address: www.dreamshirtfactory.net
- By phone at 06 45 08 39 48 from Monday to Friday from 9am to 7pm
The order is permanently registered on the website only after having validated the payment of the order. Following the acceptance of the payment, the order is considered irrevocable and is worth signing and acceptance of the general conditions of sale in its entirety
Your order will be delivered as soon as you confirm your payment
The company DreamShirt Factory reserves the right to cancel or refuse any order (registration of payment) of a customer for any reason and especially in case of problem of supply, in case of difficulty concerning the order Received or in the event of a dispute over the payment of an earlier order
Article 5 - Shipping costs
Shipping costs include participation in the preparation and packaging costs and postage costs. The shipping costs are due to each order placed. They are calculated according to the weight and the country of destination. If you have any questions or doubts, do not hesitate to contact us by phone at 0645083948 from Monday to Friday 9am to 7pm
Package will be delivered to your home, in case of absence a notice of passage will be deposited in the mailbox, in order to remove the parcel in the post office closest to you.
Package delivered within 3 to 14 working days according to destinations

 

    

 
 
 
 
 
 
 
 
Article 6 - Payment
The fact of validating your order implies for you the obligation to pay the price indicated
The payment of your purchases can be done by
Paypal
If you have a Paypal account, you can easily and safely make your payment on our website
If you do not have a PayPal account, you have the possibility, on your online payment, to register with PayPal and to benefit immediately from this secure service
Bank transfer
The transfer allows to transfer sums directly from your bank account to the bank account of the company DreamShirt Factory, without going through an instrument such as credit card or cheque. This banking operation must follow specific rules, including being authorized, registered and notified. Failing this, it can be challenged and cancelled.
Possible transfer following a request for (Bank Identification Statement) by telephone contact at 0645083948 or by mail to the following address:
service.dreamshirtfactory@gmail.com
Credit card
You also have the possibility to set up securely with your credit card
The debit of the card is immediate, as soon as the order is confirmed.

Bank Cheque
In the case of payment by bank cheque, it must be made payable to the company DreamShirt factory and sent to the following address: DreamShirt Factory 9 Impasse des Lilas 33114 la Barp FRANCE. The customer will indicate on the back of the cheque the order number, name and contact details.
Only the bank cheques of a Banque domiciled in metropolitan France are accepted.
Cheque-settled orders will be processed and delivered only after cashing the cheque.
The order is reserved for 7 working days, beyond this period, without receipt of the cheque, the company DreamShirt Factory, reserves the right to cancel the order.

Article 7 - Right of withdrawal
In accordance with the provisions of article L. 121-21 of the consumer Code, you have a withdrawal period of fourteen days from the receipt of your products without having to justify reasons or pay a penalty. In order to exercise the right of withdrawal, you must notify DreamShirt Factory of your decision to withdraw this contract by means of a declaration by letter sent by mail or by e-mail to the e-mail address: service.dreamshirtfactory@gmail.com
Returns are to be carried out in their original and complete condition (packaging). In this context, your responsibility is committed. Any damage suffered by the product or products on that occasion may be such as to defeat the right of withdrawal
If you withdraw from this agreement, we will reimburse you all payments received, including delivery charges (except for the additional cost of a shipping method other than the standard shipping method proposed by the company). We will refund using the same means of payment as you used for the initial transaction. The refund may be deferred until we have received the property (or assets). You will have to return the property (at your own expense) to the company DreamShirt Factory no later than fourteen days after having communicated your decision to withdraw this contract. You can use the Retract form template available only if you want to retract the contract
At the attention of the company DreamShirt Factory, 9 impasse des Lilas 33114 Le Barp FRANCE(www.dreamshirtfactory.net
I/We (...) inform you(...) by the present of my/our decision to withdraw the contract concerning the purchase of the following goods (...)
Ordered the (...) /Received on (...)
Name of consumer(s)
Address of the consumer
Signature of the consumer(s) in the event of notification of this form sent only by mail
Article 8 - Availability
Our product offerings are offered for sale as long as they are visible on the website www.dreamshirtfactory.net and within the limit of available stocks.
In case of unavailability of products after the order is made, we will inform you either by email or by phone as soon as possible. Your order will be automatically refunded.
Article 9 - Delivery
All products ordered on the website www.dreamshirtfactory.net are delivered under plastic bag packaging to the delivery address indicated during the order process.
In case of delayed shipping, you will of course be informed by mail.
In accordance with the legal provisions, in case of delay of delivery, you benefit from the possibility of cancelling the order in the conditions and terms defined in article L 138-2 of the consumer Code. If, in the meantime, you receive the product (s), we will make its reimbursement and the shipping costs under the conditions of article L 138-3 of the consumer Code.
The customer is however asked to ensure a presence at the chosen delivery address.
In the event of delivery by a carrier, the company DreamShirt Factory will not be liable for the delay of delivery due to the customer's unavailability.
Delivery by The Post Office
The available items ordered are delivered by The Post Office directly to you, within 3 to 7 days in FRANCE, from the day the payment is validated.
A few extra days for European countries and other destinations
A delivery voucher is attached to the shipment of the package
Article 10 - Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for in articles 1641 of the Civil Code. In case of non-conformity of a product sold, this product may be returned, exchanged or reimbursed.
All requests for exchange or reimbursement must be made:
- by e-mail
- by phone
- by letter sent to the compagny within thirty days of delivery
The products must be returned to us in the state of which you received them, in its full and original packaging
However, the company Dreamshirt Factory will not be liable for any damage caused to the products purchased on the website, related to the misuse of the customer
Article 11 - Responsibility
The products proposed are in conformity with the French legislation in force. The liability of the company DreamShirt Factory cannot be committed in case of non-compliance with the laws of the country (other than France) where the product is delivered. It is up to the customer to check with the local authorities on the possibilities of importing or using the products you intend to order. 

The company DreamShirt Factory cannot be held liable for damages resulting from misuse of the purchased product.
In no event shall the company DreamShirt Factory be held liable for any inconvenience or damage caused to the use of the Internet, including the presence of computer viruses.

Article 12 - Law applicable in case of dispute
 
The language of this contract is the French language.
The present conditions of sale are therefore subject to the French law.
In case of challenge or dispute, only the French courts will be competent.
 
Article 13 - Intellectual Property 
DreamShirt Factory is a registered brand of which all the elements of the www.dreamshirtfactory.net website are and remain the intellectual and exclusive property of the company DreamShirt factory and are subject to copyright protection. No one is authorized to reproduce, exploit, rebroadcast, or use any of the elements of the website.
Article 14 - GDPR Data Protection

Under the general regulation on the protection of data GDPR of May 25, 2018, DreamShirt Factory participates in the rules of confidentiality and protection of personal data through the application  "Privacy Shield " From the Member States of the European Union and the United States and between Switzerland and the United States. DreamShirt Factory is committed to protecting and securing the personal information of its customers.

By transmitting your personal information to us through our website www.dreamshirtfactory.net, you expressly consent to the collection, use and disclosure of your personal information in accordance with the privacy policy, When you log on to our website, when you make purchases online or for any other commercial purposes.

In summary, any personal information you send us is only used to answer your requests.
However, you can modify your personal information or request the deletion of your personal data by contacting us via the website at the following e-mail address: service.dreamshirtfactory@gmail.com (via the CONTACT onblet)

Article 15 - The personal data we collect

The personal information we collect is in general relational nature, that is, data about you, allowing us to identify you or to contact you, including your name, address, telephone number, email address, as well as than any other accounting information. When you make an online purchase on our website, we collect all the information necessary to complete the transaction (name, billing address, method of payment and any information relating to your credit card or to your Paypal account )

We also collect the personal data of our customers (name, address, e-mail) in case of contact by e-mail to the following address: service.dreamshirtfactory@gmail.com, as well as any message content, in order to be able to answer you in the most short time.
We also collect information to create statistical data in order to improve our services offered on the website.
DreamShirt Factory usually keeps your personal information for a period of 4 years.

Article 16 -Disclosure of data

In some cases, the company DreamShirt Factory may be required to disclose your personal information if it considers that this disclosure is necessary in the context of a judicial investigation, such as a legal citation, a search warrant or an order issued by the public authorities in the event of a violation or any risk of violation of the law. Data may be disclosed including to protect or defend the rights of the property of DreamShirt Factory, prevent fraud and abuse.

Article 17 - Other websites

Our website www.dreamshirtfactory.net includes social media features such as Facebook, Twitter, Instagram and Google +. These features allow you to collect certain information such as your IP address, as well as information about the pages you see on our website. They can also introduce a "cookie " allowing them to function properly.

By clicking on the link via our website, such as Facebook, Twitter, Instagram and Google +, you leave our website and access directly to this other website. Your interactions with these third parties are governed by their privacy policies and not ours. So we have no control and we are not in any way responsible for the privacy practices put in place on these websites or services. However, we encourage you to read the privacy statements of the third party services you are visiting.

Article 18 - Using "Cookies " and Tracking technologies

DreamShirt Factory uses some monitoring technologies and "cookies" that allow us to personalize the content of our website, offer social networking features and analyze our traffic. We use "cookies " to gather information about the date and time of your visit and the other pages viewed.
These technologies allow us to detect possible technical problems, the trends of use of our visitors and to improve the performance of our services.
In order for our website to be more efficient and effective, our server collects information (browser type, operating system, your IP address) and stores them in files.
Users can control the use of "cookies " at their browser level. If you refuse the cookies, this will not alter the use of the website, but some of the features may be limited.

Article 19 - Security of your personal information

DreamShirt Factory is committed to ensuring the security of your personal information. We use safety technologies that conform to the standards of the profession (cybercommerce). Security measures have been put in place to protect the personal information you share with us. Our web host Wix.com offers secure HTTPS access to the areas of our services. When you enter sensitive payments-related information (such as credit card number) through our purchase forms, we encrypt and protect the transmission of this information using SSL/TLS Encrypted connection technology

However, despite all the efforts made to protect your personal information, we cannot guarantee their absolute security.

Article 20 - Archiving Proof

The company DreamShirt Factory archives the purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the civil Code. 
The computerized registers of the company DreamShirt Factory shall be considered as proof of communications, orders, payments and transactions between the two parties.

If we have not responded to your full satisfaction with questions regarding privacy protection or the use of your personal data, please contact the third party provider based in the United States via the link https://www.privacyshield.gov

 

Article Updated on 20/09/2018

AIDE
CONTACT
DreamShirt Factory
9 impasse des Lilas
33114 Le Barp
FRANCE
 
service.dreamshirtfactory@gmail.com
Tel: 0645083948
Ouvert du lundi au vendredi de 9h00 à 19h00
Sauf jours fériés
Formulaire de contact

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